Transat's Chief Distribution Officer says the company's offer of 24-month credits for cancelled flights is fair and reasonable, and that they are "vigorously" disputing charge backs.

Speaking to TravelPulse Canada Editor in Chief John Kirk during a Monday 1 on 1 live chat on the TravelPulse Canada Facebook page, Joseph Adamo said "force majeure" is found in contracts of all types, not just in the travel industry.

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